Certified by Pets at Home New Malden • May 24, 2026
Pet StorePets at Home Ltd
Pets at Home New Malden is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home New Malden at your convenience. We’re proud to serve pet owners throughout Raynes Park with friendly service and trusted brands.
Location
Certified by Pets at Home New Malden • May 24, 2026
Certified by Pets at Home New Malden • May 24, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
5/25/20269:00 AM - 8:00 PM
Reviews
4.4
2,611 reviews
5 stars
1,596
4 stars
686
3 stars
204
2 stars
48
1 star
77
CW
Chris White
1 day ago
4.0
T'was good
DA
Daejah Amos
Apr 15, 2026
5.0
Me and my partner visited the new Malden store yesterday looking for a small pet. We were helped out by a young woman member of staff. she was very informed on the types of hamster and helped us choose the adorable roboroski dwarf hamster and helped us gather everything we need to look after our new pet- muffin! We are unsure of her name but we’d like to thank her for being so great!
CB
Cookie Bataillard
Apr 13, 2026
5.0
A lot of choice ...at a very good price
SS
Simon Sellar
Apr 12, 2026
5.0
Polite and friendly staff. Good selection of goods but quite expensive.
NP
N Petriti
Mar 31, 2026
5.0
I truly can’t recommend Max at New Malden Pets at Home highly enough. He has been caring for Coco since he was a puppy, and his dedication and kindness have always stood out. Max is not only incredibly professional and hardworking, but he also genuinely cares—he remembers every detail about the animals he treats, which gives so much reassurance as an owner. When Coco had a grass seed in his ear, even though Max wasn’t the vet assigned to him that day, he stepped in without hesitation and helped straight away, avoiding the need for a more invasive procedure. That level of care and commitment is rare. Max is an exceptional vet and a real asset to the clinic. I always try to book with him because I trust him completely—he truly is one of the very best.
Frequently Asked Questions About Pets at Home New Malden
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and collect my purchases at Pets at Home New Malden?
Yes, you can use the Click & Collect service to order online and pick up your items at Pets at Home New Malden, often within one hour of ordering. Check the store's website for availability.
Are pets allowed inside Pets at Home New Malden?
Pets at Home New Malden is pet-friendly and welcomes well-behaved dogs on leads, allowing you to shop while your pet accompanies you.
What should I do if I lose an item inside the Pets at Home New Malden store?
Contact Pets at Home New Malden directly as soon as possible to inquire about lost property procedures. Use the store locator on their website for contact details.
Does Pets at Home New Malden hold any pet-related events or workshops?
Yes, Pets at Home New Malden offers events like My Pet Pals Workshops for children, Puppy Playtime Classes, and Cub Scout Animal Carer Workshops. Check their Events page or contact the store to find upcoming sessions.
Does Pets at Home New Malden provide parking facilities for customers?
Yes, many Pets at Home stores, including New Malden, offer parking facilities to customers.
Is Pets at Home New Malden accessible for people with disabilities?
Yes, the store is designed to be inclusive with features such as wheelchair access, accessible parking spaces, and lifts where available.
What are the opening hours of Pets at Home New Malden?
Pets at Home New Malden is open Monday to Friday from 9:00 to 20:00, Saturday 9:00 to 19:00, and Sunday 10:00 to 16:00.
Are there veterinary services near Pets at Home New Malden?
Yes, Companion Care vets New Malden is a nearby veterinary clinic where you can get professional pet healthcare services close to Pets at Home New Malden.
Can I get pet grooming services near Pets at Home New Malden?
The Groom Room New Malden, located nearby, offers pet grooming and related services, making it convenient for customers shopping at Pets at Home New Malden to combine errands.
What other shops are near Pets at Home New Malden that I might find useful?
Nearby, you can visit Topps Tiles Raynes Park for home improvement supplies, and enjoy a coffee break at Costa Coffee, both within convenient distance of Pets at Home New Malden.
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